Terms & condition

Important Notification

RozRummy offers online games including and not limited rummy cricket which are also linked in our partner website(s) and mobile application(s) (collectively referred to as the "Portal"). Any person utilizing the Portal or any of its features including participation in the various contests, games ("Game") ("Amusement Facilities") being conducted on the Portal, be referred to as "User" or "you" or "your" and shall be bound by this Terms and conditions Privacy Policy.

As per changes made to the Telangana State Act 1974, online games of skill has been banned in the State of Telangana. In compliance with these changes, we have made changes to our services and have stopped offering online game. In addition to this we also do not offer our services in the states of Nagaland and Sikkim.

If you access the Service for making deposits or playing Games from a jurisdiction where Games are not permitted, you shall be entirely liable for any legal or penal consequences and we shall be entitled to forfeit in your account.

Introduction

Your use of the products and/or services on the Portal (hereinafter referred to as "Services") currently offered or to be offered in future by RozRummy, its subsidiaries, affiliates, licensors, associates and partners (hereinafter referred as "RozRummy") through the Portal( which comprises of rozrummy (hereinafter referred as "Website" or "Websites") and the RozRummy and apps (hereinafter referred as "App" or "Apps"), are all subject to and governed by these Terms and conditions, Privacy Policy, Help, for each Website including the sub-sections of these sections on the Website and App, as the case may be (hereinafter referred as "Terms").

You understand that the Terms will be binding on you. You agree that Services offered on the Portal can be accessed only in accordance with the Terms and you shall be responsible to comply with the Terms at all times. You are responsible to be aware of and agree to abide by the Terms as published and periodically amended or modified by RozRummy.

If any of the Terms are determined to be unlawful, invalid, void or unenforceable for any reason by any judicial or quasi - judicial body in India, it will not affect the validity and enforceability of the remaining Terms. Our failure or delay to act or exercise any right or remedy with respect to a breach of any of the Terms by you shall not be construed as a waiver of our right to act with respect to the said breach or any prior, concurrent, subsequent or similar breaches.

APPLICABILITY

BEFORE REGISTERING WITH US, YOU SHOULD CAREFULLY READ AND REVIEW THESE TERMS PROVIDED ON RozRummy SITE WHICH ARE APPLICABLE TO ALL SERVICES ON THE PORTAL AND ALSO THE PRODUCT-SPECIFIC CONDITIONS AND RULES APPLICABLE TO SPECIFIC OFFERINGS.

Player has to select the game type first that which pool rummy that want to play.

Links to the following sections of these Terms are provided below for easy access to the sections you intend to refer to. However, you should read all Terms as you will be bound by them all. Click on any of the following link to access that section directly.

1. Legality

You may only use the Services to Play Games (as defined below) if you are 18 years of age or over. Access to our Services or any part thereof may be restricted by us from time to time in our sole decision. You confirm that you are not accessing the Services to play Games from:-

Outside India or the states of Assam, Telangana, Andhra Pradesh, Sikkim, Nagaland, Tamil Nadu, Meghalaya, Odisha have currently banned the playing of Rummy. It is important to note that the laws and regulations regarding online gaming may vary by state in India, and it is recommended to check the local laws before participating in the services offered by us on our application.

Game Services All tournaments, practice games and games organized on the Websites are collectively referred as "Games". The rules applicable to each type of Game are provided under the Help section on the respective Website and App. Games that require the participant to have a certain minimum in their user account to participate. All other Games offered on the Portal are defined as Game(s). Games are offered free on the Portal, but may be subject to entry restrictions in some cases.

User representations

Any information provided by you to us, whether at the stage of registration or during anytime subsequently, should be complete and truthful.Prior to adding to your user account or participating in Games, you shall be responsible to satisfy yourself about the legality of playing Games in the jurisdiction from where you are accessing Games. In the event of such violation, your participation in Games will be deemed to be in breach of the Terms and you will not be entitled to receive any that you might win in such Games. You represent that you are 18 years of age or older to participate in any Games, You are aware that participation in the Games organized by us ("Activity") may result in loss to you. With full knowledge of the facts and circumstances surrounding this Activity, you are voluntarily participating in the Activity and assume all responsibility for and risk resulting from your participation. You agree to indemnify and hold us, our employees, directors, officers, and agents harmless with respect to any and all associated with your participation in the Activity. You represent that you have the experience and the requisite skills required to participate in the Activity and that you are not aware of any physical or mental condition that would impair your capability to fully participate in the Activity. You further acknowledge that you are solely responsible for any consequence resulting from you participating in this Activity or being associated with this Activity or around this Activity. You understand that we assume no liability or responsibility for any loss that you may sustain as a result of participation in the Activity. You understand and accept that your participation in a Game available on the Portal does not create any obligation for us. Your winning of a is entirely dependent on your skill as a player vis-a- vis other players in the Game and subject to the rules of the Game. You understand and agree that you are solely responsible for all content posted, transmitted, uploaded or otherwise made available on the Portal by you. All content posted by you must be legally owned by or licensed to you. By publishing any content on the Website, you agree to grant us a royalty-free, world-wide, non- exclusive, perpetual and assignable right to use, copy, reproduce, modify, adapt, publish, edit, translate, create derivative works from, transmit, distribute, publicly display, and publicly perform your content and to use such content in any related materials produced by us or our affiliates. Such content may include, without limitation, your name, username, location, messages, gender or pictures. You also understand that you do not obtain any rights, legal or equitable, in any material incorporating your content. You further agree and acknowledge that we have the right to use in any manner whatsoever, all communication or feedback provided by you. You understand and accept that we reserve the right to record any and all user content produced by way of but not limited to chat messages on the Portal through our feature, through the in-game chat facility or other interactive features, if any, offered as part of the Services. You understand that you shall not hold us responsible for not being able to play any Game for which you may be eligible to participate. This includes but is not limited to situations where you are unable to log into your user account as your user account may be pending validation or you may be suspected or established violation of any of the Terms. You understand and accept that by viewing or using the Portal or availing of any Services, or using communication features on the Portal, you may be exposed to content posted by other users which you may find offensive, objectionable or indecent. You may bring such content posted by other users to our notice that you may find offensive, objectionable or indecent and we reserve the right to act upon it as we may deem fit. The decision taken by us on this regard shall be final and binding on you. We are in compliance with FATF guidelines and therefore you are also required to comply with the FATF guidelines. By using our Portal, you undertake to comply with the FATF guidelines.You represent that you are not a politically exposed person. You represent that you have not been convicted of any crime. You represent that you are not on the UN Sanctions List or work for a company that is on the UN Sanctions list.

User Account Creation & Operation

To use our Services, you will need to register with us on the Portal. By completing the online registration process on the Portal, you confirm your acceptance of the Terms. By registering on our Portal, you agree to receive all communication from us through SMS, voice call, Email and Push Notifications. You may withdraw your consent by sending an email to support as the case may be.During the registration process, you will be required to choose a login name and a password in addition to providing some other information which may not be mandatory. Additionally, you may be required to give further personal information for your user account verification and/or for adding it to your user account. You must give us the correct details in all fields requiring your personal information, including, without limitation, your name, postal address, email address, telephone number(s) etc.

You undertake that you will update this information and keep it current. You acknowledge that we may, at any time, required to verify the correctness of this information and in order to do so may require additional documentary proof from you, failing which we reserve the right to suspend or terminate your registration on the Website.Any information provided by you to us should be complete and truthful to the best of your knowledge. We are not obliged to cross check or verify information provided by you and we will not take any responsibility for any outcome or consequence as a result of you providing incorrect information or concealing any relevant information from us. You understand that it is your responsibility to protect the information you provide on the Websites including but not limited to your Username, Password, Email address, Contact Details and Mobile number. We will not ask for your user account login password which is only to be entered at the time of login. At no other time should you provide your user account information to any user logged in on the Websites or elsewhere. You undertake that you will not allow / login and then allow, any other person to play from your user account using your username. You specifically understand and agree that we will not incur any liability for information provided by you to anyone which may result in your user account on the Websites being exposed or misused by any other person. You agree to use your user account with us, solely for the purpose of playing on the Websites and the Apps and for which you may have to carry out in connection with availing the Services thereon. Use or attempted use of your user account for any reason other than what is stated in the Terms may result in immediate termination of your user account and for feature. You also understand and agree that any in your user account maintained with us is purely for the purpose of participation in Games made available on the Portal. You understand and agree that you cannot transfer anything from your user account with us to the account of another registered user on the Portal except as may be permitted by us and is subject to restrictions and conditions as may be prescribed. We reserve the right to verify your PAN from time to time and to cancel any should your PAN be found inconsistent in our verification process.

User Account validation and personal information verification

RozRummy may from time to time attempt to validate its players' user accounts. These attempts may be made via a phone call or via email. In the event that we are not able to get in touch with you the first time around, we will make additional attempts to establish contact with you. If the phone number and email provided by you is not correct, we bear no responsibility for the Services being interrupted due to our being unable to establish contact with you. If we are unable to reach you or if the validation is unsuccessful, we reserve the right to disallow you from logging into the Portal or reduce your play limits and/or Add limits until we are able to satisfactorily validate your user account. We will in such events email you to notify you of the next steps regarding user account validation. We may also ask you for proof of identification and proof of address from time to time. Upon receipt of suitable documents, we will try our best to enable your user account at the earliest. However, it may take a few business days to reinstate your user account. In the event that we have made several attempts to reach out to you but have been unable to do so, we also reserve the right to permanently suspend your user account. The Privacy Policy of our Portal forms a part of the Terms. All personal information which is of such nature that requires protection from unauthorized dissemination shall be dealt with in the manner provided in the Privacy Policy of the Portal.

User restrictions Anti-Cheating and Anti-Collusion:

You undertake that you yourself will play in all Games in which you have registered/joined and not use any form of external assistance to play. You shall not add unauthorized components, create or use cheats, exploits, bots, hacks or any other third-party software designed to modify the Websites or use any third-party software that intercepts, mines or otherwise collects information from or through the Websites or through any Services. Any attempt to employ any such external assistance is strictly prohibited.Formation of teams for the purpose of collusion between you and any other user(s) for participating in Games organized on the Websites or any other form of cheating is strictly prohibited.When collusion or cheating is detected on rozrummy, we may take further appropriate action against offending users in terms hereof including banning access to the Portal and any or all Services.

Anti-SPAMMING: Sending SPAM emails or any other form of unsolicited communication for obtaining registrations on the Website to benefit from any of our programs or for any other purpose is strictly prohibited.

Multiple IDs: Your registration on the Portal is restricted to a single user account which will be used by you to avail the Services provided on the Portal. You are prohibited from creating or using multiple user IDs for registering on the Portal.

You may not create a login name or password or upload, distribute, transmit, publish or post content through or on the Websites or through any service or facility including any messaging facility provided by the Websites, which is libelous, defamatory, obscene, intimidating, invasive of privacy, abusive, illegal, harassing;contains expressions of hatred, hurting religious sentiments, racial discrimination or pornography; is otherwise objectionable or undesirable (whether or not unlawful); would constitute incitement to commit a criminal offence;violates the rights of any person;is aimed at soliciting donations or other form of help;violates the intellectual property of any person;disparage in any manner RozRummy or any of its subsidiaries, affiliates, licensors, associates, partners, sponsors, products, services, or websites; promotes a competing service or product; violates any laws.

In the event we determine that the login name created by you is indecent, objectionable, offensive or otherwise undesirable. We shall notify you of the same and you shall promptly provide us with an alternate login name so that we can change your existing login name to the new name provided by you. If you fail to provide an alternate name, we reserve the right to either permanently suspend your user account or restore your user account only after a different acceptable login name has been provided by you. You shall not host, intercept, emulate or redirect proprietary communication protocols, used by the Portal, if any, regardless of the method used, including protocol emulation, reverse engineering or modification of the Portal or any files that are part of the Portal. You shall not frame the Portal. You may not impose editorial comments, commercial material or any information on the Websites, alter or modify Content on the Websites, or remove, obliterate or obstruct any proprietary notices or labels. You shall not use services on the Portal for commercial purposes, including but not limited to use in a cyber cafe as a computer centre, network play over the Internet or through networks or connection to an unauthorized server that copies the experience on the Website. You shall not upload, distribute or publish through the Portal, any content which may contain viruses or computer contaminants (as defined in the Information Technology Act 2000 or such other laws in force in India at the relevant time) which may interrupt, destroy, limit the functionality or disrupt any software, hardware or other equipment belonging to us or that aids in providing the services offered by us. You shall not disseminate or upload viruses, programs, or software whether it is harmful to the Websites or not. Additionally, you shall not impersonate another person or user, attempt to get a password, other user account information, or other private information from a user, or harvest email addresses or other information. Accessing or attempting to access the Services through someone else's user account is strictly prohibited. In the event you attempt to transfer anything, these will be forfeited. If you are an officer, director, employee, consultant or agent of RozRummy or a relative of such persons ("Associated Person"), you are not permitted to play either directly or indirectly, other than in the course of your engagement with us. For these purposes, the term 'relative' shall include spouse and financially dependent parents and, children. You shall not post any material or comment, on any media available for public access, which in our sole discretion, is defamatory or detrimental to our business interests, notwithstanding the fact that such media is not owned or controlled by us. In addition to any other action that we may take pursuant to the provision hereof, we reserve the right to remove any and all material or comments posted by you and restrict your access to any media available for public access that is either controlled or moderate by us; when, in our sole opinion, any such material or comments posted by you is defamatory or detrimental to our business interests. We don’t encourage accessing Games using your ID on two or more mobile devices simultaneously. In such an event, we reserve the right to disallow continuation of games from the earlier logged in device(s).

Service Disruptions

You may face Service disruptions, including, but not limited to disconnection or communication interferences due to issues in the internet infrastructure used for providing or accessing the Services or due to issues with the hardware and software used by you. You understand that RozRummy has no control over these factors. RozRummy shall not be responsible for any interruption in Services and you take full responsibility for any risk of loss due to Service interruptions for any such reason. You understand, acknowledge and agree to the fact that if you are unable to play in any Game due to any error or omission directly attributable to RozRummy, including technical or other glitches at our end, such problem will be checked and deal it. The Company shall attempt to start the game immediately once minimum number of players join the game table. However, the Company doesn’t commit the same and there may be delays in commencement of game due to any reason whatsoever. You agree that under no circumstances shall you compel RozRummy or hold RozRummy liable to send you anything the service charges for any of the aforementioned errors/omissions of RozRummy.

Content

All content and material on the Portal including but not limited to information, images, marks, logos, designs, pictures, graphics, text content, hyperlinks, multimedia clips, animation, games and software (collectively referred to as "Content"), whether or not belonging to RozRummy, are protected by applicable intellectual property laws. Additionally, all chat content, messages, images, recommendations, emails, images sent by any user can be logged/recorded by us and shall form part of Content and RozRummy is free to use this material in any manner whatsoever.The Portal may contain information about or hyperlinks to third parties. In such a cases, we are not responsible in any manner and do not extend any express or implied warranty to the accuracy, integrity or quality of the content belonging to such third party websites or apps. If you rely on any third party content posted on any website or app which does not belong to RozRummy, you may do so solely at your own risk and liability.If you visit any third party website or app through a third party content posted on the Portal, you will be subject to terms and conditions applicable to such a third party website or app. We neither control nor are responsible for content on such third-party websites or apps. The fact of a link existing on our Portal to a third-party website or app is not an endorsement of that website or app by us.

License Agreement & Intellectual Property

All Content on the Websites shall be utilized only for the purpose of availing Services in conformity with the Terms. You acknowledge that all ownership rights and all copyright and other intellectual property rights in the Content are owned by RozRummy or our licensors and that you have no right title or other interest in any such items except as expressly stated in the Terms. You are granted a personal, non-exclusive, non-assignable and non-transferable license to use the Content solely for the purposes of accessing and using the Services and for no other purpose whatsoever. You shall not sublicense, assign or transfer the license granted to you, or rent or lease or part with the whole or any part of such license or of the Content included in such license. You may not transfer, copy, reproduce, distribute, exploit, reverse engineer, disassemble, translate, decode, alter, make derivations from or make any other use of Content on the Websites in any manner other than as permitted for obtaining the Services provided on the website. You may not hyperlink the Portal to any other website without permission from us. You may access information by downloading and printing extracts from the Portal for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you by downloading and you are expressly prohibited from using such materials for any commercial purpose unless agreed with us in writing.

Voluntary termination

You are free to discontinue use of the Services on any Website at any time by intimating us of your desire to do so by sending an email to us at support as the case may be.

User Account suspension

We may suspend or otherwise put restrictions on your access to the Services on the Websites during investigation for any of the following reasons:Suspected violation of Terms or other abuse of your user account;Suspected breach of security of your user account. Our decision to suspend or restrict Service or any part thereof as we deem appropriate shall be final and binding on you.

Breach and consequences

In the event of breach of any of the Terms being evidenced from our investigation or if there is reasonable belief, in our sole discretion, that your continued access to the Portal or any Website is detrimental to the interests of RozRummy, our other users or the general public; we may in our sole discretion take any or all of the following actions:Restrict games between users suspected of colluding or cheating;Permanently suspend your user account on the Website;Demand damages for breach and take appropriate civil action to recover such damages; and/orInitiate prosecution for violations that amount to offences in law.Additionally, in the event of committing material breach hereof, we reserve the right to bar you from future registration on the Website.The decision of RozRummy on the action to be taken as a consequence of breach shall be final and binding on you.Any action taken by RozRummy shall be without prejudice to our other rights and remedies available in law or equity.

Complaints, Grievances & disputes

If you have a complaint, you should, in the first instance, contact the customer support team at support, as the case may be or write to us following the procedure given in the respective Contact Us section on the relevant Websites. Complaints should be made as soon as possible after circumstances arise that cause you to have a complaint. You accept that any complaints and disputes are and remain confidential both whilst a resolution is sought and afterwards. You agree that you shall not disclose the existence, nature or any detail of any complaint or dispute to any third party.RozRummy shall make efforts to resolve complaints within reasonable time.Our decision on complaints shall be final and binding on you.For any grievances, you can reach out to Grievance Officer.

Modifications and alterations

We may alter or modify the Terms at any time without giving prior notice to you. We may choose to notify of some changes in the Terms either by email or by displaying a message on the Portal; however, our notification of any change shall not waive your obligation to keep yourself updated about the changes in the Terms. Your continued use of any Portal and/or any Services offered constitutes your unconditional acceptance of the modified or amended Terms.We may also post supplementary conditions for any Services that may be offered. In such an event, your use of those Services will be governed by the Terms as well as any such supplementary terms that those Services may be subject to.

Limitation of liability

In addition to specific references to limitation of liability of RozRummy elsewhere in the Terms, under no circumstances (including, without limitation, in contract, negligence or other tort), RozRummy shall be liable for any injury, loss, loss of data, loss of opportunity or any direct, indirect, special, incidental, consequential, exemplary or punitive damages of any kind whatsoever arising out of or in connection with your access to, or use of, or inability to access or use, the Services on any Website or App in the Portal. Without limiting the generality of the foregoing, you specifically acknowledge, agree and accept that we are not liable to you for: the defamatory, undesirable or illegal conduct of any other user of the Services;any loss whatsoever arising from the use, abuse or misuse of your user account or any feature of our Services on the Websites;any loss incurred in transmitting information from or to us or from or to our Websites by the internet or by other connecting media;any technical failures, breakdowns, defects, delays, interruptions, improper or manipulated data transmission, data loss or corruption or communications infrastructure failure, viruses or any other adverse technological occurrences arising in connection with your access to or use of our Services;the accuracy, completeness or currency of any information services provided on the Websites and Apps; any delay or failure on our part to intimate you where we may have concerns about your activities; and your activities on third party websites or apps Portal accessed through links or advertisements posted in the Portal.

Disclaimer and indemnity Disclaimer

The Services on the Websites and the Content present on it are provided strictly on "as is" basis with all faults or failings. Any representations, warranties, conditions or guarantee whatsoever, express or implied (including, without limitation, any implied warranty of accuracy, completeness, uninterrupted provision, quality, merchantability, fitness for a particular purpose or non-infringement) are specifically excluded to the fullest extent permitted by law. RozRummy does not ensure or guarantee continuous, error-free, secure or virus-free operation of the Portal or its content, including software, games, your user account or continued operation or availability of any facility on the website. Additionally, RozRummy does not promise or ensure that you will be able to access your user account or obtain services whenever you want. It is entirely possible that you may not be able to access your user account or the Services provided by RozRummy at times or for extended periods of time due to, but not limited to, system maintenance and updates.RozRummy disclaims responsibility and liability for any harm resulting from cancellation of any Game organized by it.

RozRummy specifically disclaims any liability in connection with Games or events made available or organized on the Portal which may require specific statutory permissions, in the event such permissions are denied or cancelled whether prior to or during such Game or event. RozRummy disclaims any liability in connection with violation of intellectual property rights of any party with respect to third party Content or user content posted on our Website. Intellectual property rights in any Content not belonging to us belong to the respective owners and any claims related to such content must be directly addressed to the respective owners.RozRummy specifically disclaims any liability arising out of the acts or omissions of the infrastructure providers or otherwise failure of internet services used for providing and accessing the Services.RozRummy disclaims liability for any risk or loss resulting to you from your participation.

Random Number Generator Software: iTech Labs Australia has evaluated the Random Number Generator ("RNG") used by rozrummy and has certified that the software of RozRummy complies with the relevant statistical standards of randomness. You understand that RozRummy maintains the said certification it considers appropriate in the best of its belief, however, it is not possible to test all possible scenarios in any testing environment and RozRummy specifically disclaims any and all liability in connection with the RNG used by RozRummy's software.

Governing law, dispute resolution & jurisdiction. The Terms and Privacy Policy shall be interpreted in accordance with the laws of India.Any dispute, controversy or claim arising out of the Terms or Privacy Policy shall be subject to the exclusive jurisdiction of the civil courts in Mumbai.

Responsible Game Play RozRummy encourages all its players to play responsibly. We are committed to helping players who wish to stop playing or who wish to limit the amount that they play.